Bio Collagen Face Mask (4pcs)

At SHEINORA, we are committed to delivering your order quickly and safely across India.

📦 Order Processing:
All orders are processed within 24-48 hours of confirmation. You will receive a confirmation email with tracking details once your order has been shipped.

🚀 Delivery Time:
We aim to deliver your order within 5–7 business days across most parts of India. Delivery times may vary slightly depending on your location and local courier availability.

🛡️ Shipping Charges:
We offer Free Shipping on all prepaid orders.

For Cash on Delivery (COD), a small service fee may apply (if available).

📍Delivery Coverage:
We deliver to all major cities and towns across India through trusted courier partners for free delivery

For any shipping-related queries, feel free to contact our support team at sheinora.shop@gmail.com

At SHEINORA, your satisfaction is our priority. While we meticulously ensure quality, we understand occasional concerns may arise. All return requests are carefully reviewed to guarantee fairness for both you and our team.

Eligibility for Returns

• Returns are accepted only for:
  • Defective or damaged items upon delivery.
  • Products that significantly differ from the description or images.
• Items must be unused, unwashed, and in their original packaging with tags and accessories intact.
• Products showing wear, alterations, or misuse will not qualify.

How to Initiate a Return

1. Contact Us Within 5 Days: Email our support team at sheinora.shop@gmail.com with:
   • Your order number.
   • Detailed reason for return (photos/videos required for damage claims).
2. Approval & Instructions: If approved, we’ll guide you on shipping the item back.
3. Inspection: Returns are verified upon receipt. Refunds/replacements proceed only after approval.

Refund Guidelines

• Approved returns receive a refund to the original payment method within 7 business days.
• Replacements are shipped once the returned item is validated.
• Shipping fees are non-refundable unless the error is on our end (e.g., wrong item shipped).

Note: We reserve the right to decline returns that don’t meet the criteria above.

Questions?
Reach us anytime at sheinora.shop@gmail.com – we’re here to help

✔ 5 DAY MONEY BACK GUARANTEE
Our Promise: Experience the ultimate ease and comfort with Our product , If you're not satisfied, We offer a 5-day money-back guarantee—no questions asked! Your satisfaction is our priority.